Why SEQ?

SEQ Medical Billing Services is committed to being a trusted partner through our high standards of data security and compliance.

Data Security & Privacy

We operate in a HIPAA-compliant manner. To develop a secure and well-organized information ecosystem, our company has a “Information Security Management System (ISMS)”. The three main tenets of our ISMS are confidentiality, availability, and integrity of data. This means that data and information are only made available to those who need to see them (confidentiality), are accessible when needed (availability), and are in the form necessary without any risk of data corruption (Data Integrity). Best practices are tightly followed, including staff address and legal verification, biometric movement restrictions, video surveillance, and a ban on portable media, printers, and mobile phones in the production area. Computer and server activity is recorded, and questionable activity is alerted to. For the best level of security and quick data transfer, FTP servers are located in the USA. Access to the client’s server over a VPN for increased security and data protection. Best-in-class IT security tools are constantly deployed and manned by qualified experts.

Quality

At SEQ Medical Billing Services, we live by the principles of constant development and exceeding our own standards. We use productivity and quality measurements to gauge our performance, and we undertake ongoing Six Sigma and Lean methodology-based projects to enhance these KPIs. As a result, for the same price, our clients receive more in the form of increased production and fewer defects.

Infrastructure

HD surveillance cameras in all the areas, 30 days storage, and 24 hrs. Biometric authentication for each entry and exit, restricted access to visitors.